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Job seeker services

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WISE Employment provides disability employment, training, work advice and employment support to help you get ready for work. We get to know you then offer personalised support to help you find a job and become self-sufficient through employment. Our WISE Employment offices are located in New South Wales, Northern Territory, South Australia, Tasmania and Victoria, across regional areas, as well as the metropolitan centres of Melbourne, Sydney, Hobart, Devonport, Launceston, Adelaide, Darwin and Alice Springs.

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Find your nearest WISE Employment office


We help job seekers under the Australian Government’s jobactive and job seekers who have disability Disability Employment Services employment programs. Depending on your circumstances, skills and abilities, we offer as little or as much help as you need. We help find jobs for a diverse range of jobseekers in Melbourne, Sydney, Devonport, Hobart, Launceston in Tasmania, Adelaide and various other parts of South Australia, as well as Darwin, Palmerston, Alice Springs, Casuarina in the Northern Territory who:

  • have difficulty finding work due to disability or illness, including mental illness (including anxiety, bipolar, depression)
  • are unemployed for a short time or a long time
  • have been retrenched
  • are considering returning to work after caring for family
  • are young people (youth employment), or a mature-age job seekers requiring mature-age employment services (for job seekers aged 50 and above)
  • are Indigenous Australians, asylum seekers or refugees.

From offices across Victoria, Tasmania, Northern Territory, South Australia and New South Wales, our staff tailor an employment plan that can include a mix of job support services, education, training and work experience to help you along your journey to employment and self-sufficiency.

We offer assistance to job seekers under the jobactive and Disability Employment Services (DES) initiatives. Under jobactive, we work one-on-one with job seekers from all backgrounds to help them find jobs that they enjoy so they are likely to stay employed longer. And for DES job seekers who have a disability who might need a bit more support, we also offer personalised support to help people who have an injury, illness - including mental illness - or other disability enjoy the independence that comes with a rewarding job. Our services to job seekers include:

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The employment section of the newspaper

Helping you to find work

Your individually-tailored employment pathway plan will blends the support, training and practical skills you need to help you find a job. Our services include:

  • career planning - we assist you to develop the skills and knowledge you need to effectively manage your own career
  • promotion - our dedicated Employment Liaison Officers can promote you to suitable employers in your area
  • WISE Skills Enhancement program - our initial meetings could show that you need to improve your skills in searching and applying for jobs, goal setting, writing resumes and cover letters, cold canvassing or approaching organisations for work even though they have not advertised a job. We can also help you brush up on your interview skills
  • skills assessment - we assess your work readiness including your work and education experience and any barriers that might be stopping you from getting and keeping work. We can then identify how to overcome those barriers
  • work experience - we can organise activities and work experience to increase your skills and improve your employability. Work experience includes group and individual activities such as Green Corps, Drought Force and volunteer work. Work experience placements help lead you to sustainable ongoing employment
  • information on wage subsidies and apprenticeships - we can give you all of the latest information to help you make informed decisions.

Registered jobseekers have free use of computers and internet at all WISE offices to access the Job Search Australia database displaying thousands of jobs all over Australia.

Read more on our jobseeker resources page

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Sign about injured workers and their employers ideal outcome

Occupational rehabilitation

WISE Employment assists people with disability, injury or ill health requiring vocational rehabilitation through WISE Occupational Rehabilitation Services.

Read more

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Starting work and keeping the job

Once you find work, we help you to move into the workplace. Our staff can help with:

  • negotiations about workplace issues, including your occupational health and safety
  • training advice for employees, employers and other staff
  • employment contracts and agreements
  • installation of specialist equipment to help you do your job.
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Post-placement support

We offer you and your employer follow-up support after placement to make sure the job is going well and to address any issues that might come up. This post-placement support is continued, where possible, by the person familiar with your circumstances. We stay in touch for up to six months if needed and we respect your privacy by asking you to tell us how you would like to continue this relationship.

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Youth Jobs PaTH logo

Youth Jobs PaTH

Youth Jobs PaTH is a flexible approach to youth employment, designed to support young people to gain the skills and work experience they need to get and keep a job. Youth Jobs PaTH has three elements: Prepare – Trial – Hire.

Internships help demonstrate skills and business fit

• We help jobseekers aged 17-24 gain work experience via internship placements of 4 to 12 weeks long.
• An internship gives jobseekers the opportunity to demonstrate skills and business fit to employers.
• Jobseekers will receive an extra $200 a fortnight on top of income support payment for the duration of the internship.

Employability Skills Training improves your chances of landing that job

• Employability Skills Training improves the chances of finding a job for jobseekers 15-24 years old.
• It identifies and improves jobseekers’ employability skills and develop interview and job application skills.
• Experience different career paths that match your interests.

Download the WISE Employment Youth Jobs PaTH jobseeker flyer.

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Image showing words associated with illness, injury and disability which are the categories applicable to Job in Jeopardy assistance.

Job in Jeopardy assistance

WISE Employment may be able to assist people who are at risk of losing their job because of an illness, injury or disability through cost-free access to the Job in Jeopardy assistance program.

What is Job in Jeopardy assistance?
The Job in Jeopardy program can help people who are ill, injured, or have a disability to keep working and remain employed with their current employer. This service is free for employees and employers as it is funded by the Federal Government‘s Disability Employment Services (DES) and is available through WISE Employment. You can seek Job in Jeopardy assistance via directly registering with WISE Employment if you meet eligibility guidelines.

Job in Jeopardy assistance may include:
• advice about redesigning a person’s job so they can keep working
• having a workplace assessed to see how it can be changed for the better
• specialised equipment to help people do their job

Who is eligible for Job in Jeopardy assistance?
To be eligible for Job in Jeopardy assistance, employees must:
• have been employed for at least eight hours a week on average over the last 13 weeks
• be at risk of losing their employment in the immediate future as a result of their injury, disability or health condition
• meet eligibility for direct registration with WISE Employment
• be aged between 14 and 65 years of age
• be an Australian resident
• not be studying full time
• not be currently registered with or receiving assistance from another employment services provider. 

Employees do not need:
• to be receiving a payment from the Department of Human Services
• to have an Employment Services Assessment completed by the Department of Human Services
• to have a medical certificate  

What are the benefits of Job in Jeopardy assistance?
Job in Jeopardy assistance offers employees a supportive and confidential service for up to 12 months to help someone keep their job. Once their job is secure, WISE Employment will continue to provide support for six months – or longer if necessary – to make sure it stays that way.
Job in Jeopardy assistance helps employers to retain staff and their knowledge. WISE Employment consultants can also assist employers to access other Government assistance.

Get in touch with your nearest WISE Employment office to discuss Job in Jeopardy assistance.

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WISE Ways to Work is an exciting program to help people living with mental illness prepare for the world of work.

WISE Ways to Work

WISE Ways to Work is a new program to help people living with mental illness prepare for the world of work, and be supported on a graded pathway to employment. The program helps participants to build key skills for work such as concentration, problem solving, and mental and physical health management.

Module 1: Employ Your Mind (skills development)

Employ Your Mind is an innovative skills development program designed to help people with severe mental illness build social and cognitive functioning skills in order to better achieve employment and community engagement goals.

Participants work with a personal Learning Coach on skills development for work, including cognitive functioning, communication, resilience and team building. There is also a work experience component.

Social and cognitive functioning skills are often impaired by mental illness, and the Employ Your Mind Program assists participants to build and strengthen these skills. It is delivered in four six-week phases over six months and includes project work, cognitive and social functioning skills development exercises  (e.g. planning, concentration, problem solving, interacting and engaging with other people) as well as work experience or work exposure.

The support worker assists the participant in all stages of the program over the six months.
Developed in Scotland by Fife Employment Access Trust (FEAT), Employ Your Mind is delivered as part of the WISE Ways to Work program, and is being evaluated by St Vincent's Mental Health.

Module 2: Work Experience

This module includes ‘work tasters’ and more opportunities for work experience. Participants can continue to access some of the supports from Module 1 including informal group sessions and monthly dinners.

Module 3: Jobs and Support

This module aims to assist participants move from work experience in to part-time employment with on-site support provided by the WISE Ways to Work team. Participants can continue to access some of the supports from Module 1 including informal group sessions and monthly dinners.

WISE Ways to Work eligibility criteria

Participants should meet the following eligibility criteria:

  • Living with a mental illness
  • Aged over 18
  • Have basic English
  • Able to get to North Melbourne at least 2 times a week
  • Unaffected by alcohol or illicit drugs
  • Willing to self-reflect
  • Comfortable in a group setting
  • Interested in work or volunteering

The WISE Ways to Work program is based in North Melbourne. Participation is free, but places are limited. If you are interested in taking part, or are/have a family member, friend, or are a support worker of someone who would benefit, or just want to find out more, please get in touch; we’d love to hear from you.

Contact: 0409 188 972
Email WISE Ways to Work
Download the WISE Ways to Work brochure

WISE Ways to Work is supported by a grant from the Victorian Government, Department of Health and Human Services, and by philanthropic support from the Ian Potter Foundation and the Hugh Williamson Foundation.

Employ Your Mind logoVictoria State Government logoThe Ian Potter Foundation logo

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jobactive logo appears together with the text 'Work for the Dole'.

Work for the Dole

Eligible jobactive job seekers registered with WISE will need to participate in Work for the Dole or another approved activity for six months each year to keep receiving their income support if they have mutual obligation requirements.

Work for the Dole activities can be hosted by not-for-profit organisations and government agencies. The programme gives organisations an extra set of hands to help to undertake activities that would not normally be done. Work for the Dole Coordinators work with host organisations to identify suitable activities.

Work for the Dole can help job seekers:

  • develop the skills that employers want
  • show they are ready to start work
  • meet new people and make contacts who can be a referee
  • get involved in their local community

Get more information about Work for the Dole.

Find jobactive Work for the Dole fact sheets.

Find translated jobactive Work for the Dole fact sheets.

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WISE Employment offers Deaf, Hearing Impaired and Hard of Hearing Services (DHHS) at our offices in South Australia.

Deaf, Hearing Impaired and Hard of Hearing Services (South Australia)

WISE Employment offers Deaf, Hearing Impaired and Hard of Hearing Services (DHHS) at our offices in South Australia.

Deaf, Hearing Impaired and Hard of Hearing Services comprise a wide range of services that are specific to individual needs.

Download the Deaf, Hearing Impaired and Hard of Hearing Services brochure for more information.


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Benefits of working

Being employed in ongoing, satisfying and suitable work helps you to:

  • improve your financial situation
  • learn new skills
  • save for a car or a house
  • support your family
  • save for retirement
  • meet new people and make new friends
  • make positive contributions to your community.

We want to help you into meaningful work and help you to thrive.

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A directional sign post with the word success

Tips and hints

We have included some handy information about writing resumes and cover letters, succeeding in job interviews and what to do if you are made redundant.

Have a look at jobseeker tips and hints in our jobseeker toolbox.

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