Making contact on the telephone
First impressions are lasting so it's important to be prepared!
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If you are responding to an advertisement or making a direct approach to a prospective employer, keep these points in mind:
• Have a pen and paper handy.
• Have a copy of the job advertisement and resume in front of you.
• Speak clearly, be polite and listen. If you miss something or don't understand ask the person to tell you again.
• Sound interested and keen to obtain an interview.
• Remember to check the correct spelling of the name and job title of the person you are to write or see
• It is a good idea to write down what you are going to say and practice saying it before making the call.